PRIVACY POLICY

WHO WE ARE

At Katapult Limited, we are committed to maintaining the trust and confidence of all visitors to our website. This means that the information you share with us will not be sold, traded or rented to another company for marketing purposes, and will be stored in a responsible way using trusted providers. In this privacy policy we have outlined the information that we collect, the systems in which this information is stored, the circumstances when this information may be shared with a third-party, why we collect this information and how you can access it.

TYPES OF DATA WE COLLECT

Like most websites, our website uses cookies to collect information. Cookies are small data files which are placed on your computer or other devices (such as smart ‘phones or ‘tablets’) as you browse this website. They are used to ‘remember’ when your computer or device accesses our websites. We also use cookies to provide anonymised information about how visitors interact with our website so that we can improve our website over time using anonymous visitor recordings, interaction heatmaps and feedback forms.

You can expect to see the following cookies used on our website:

Google Analytics: Website analytics services to track and report on website usage
Facebook Pixel: Advertising tool used to help track and improve Facebook advertising campaigns
LinkedIn Insight tag: Advertising tool used to help track and improve Linkedin advertising campaigns
Twitter Pixel: Advertising tool used to help track and improve Linkedin advertising campaigns
HotJar: Anonymised visitor recordings and web page interaction heatmaps
HubSpot: We use HubSpot cookies to see how you use and experience our websites. They also help us to personalise your experience on our websites and help us to provide relevant marketing information, so long as you have given consent to receive it from us.

If you wish to decline the use of cookies while continuing to use our website, we recommend managing this via your browser. Read this article to learn how to accept or decline cookies within your browser settings.

EMAIL MARKETING

Katapult Limited has long subscribed to the inbound marketing methodology. This means that we never have and never will buy marketing databases, nor will we spam people with unsolicited emails.

We prefer to communicate with people who want to communicate with us. As such, we only send email marketing communications to you if you have consented to receive them. When we collect information from you, it will be stored within a marketing database such as HubSpot or MailerLite. We use these systems to monitor engagement with our content such as email open rates and clicks on links. This helps us improve communications to ensure they are relevant for our subscribers.

You can manage your email preferences (including unsubscribing or subscribing to new categories) through the preference centre links which are included on every marketing email.

ACCESSING YOUR PERSONAL INFORMATION

You are entitled to view, amend, or delete the personal information that we hold. Email your request to hello@katapult.co.uk. We will provide the information within one month free of charge and, except in the event that the request is unfounded, excessive or repetitive, in which case we reserve the right to charge a proportionate administration fee or refuse the request.

Please note that requesting deletion, unlike unsubscribing from specific emails, is total and irreversible. This means that we will also lose record of you having ever been on our systems, including any previous instructions you have given us opting out of specific emails types. If you re-join our systems, by voluntarily providing your personal information, you will appear to us as a completely new data subject. This does not affect your other rights in any way. If any of the information we hold on you is inaccurate or incomplete, you may ask us to correct or complete it at any time.

CHANGES TO OUR PRIVACY POLICY

Katapult Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy was last updated on 08/05/2018.